Ricardo Saad - Cloud Infrastructure & Technology

Jeddah, KSA | hello@ricardosaad.com | linkedin.com/in/saadricardo | github.com/ricardo-saad

Cloud infrastructure and technology delivery professional connecting client priorities, commercial constraints, and engineering execution. Shapes engagements from discovery and architecture through delivery, partnering with technical leads to turn requirements into resilient, supportable systems.

Target Roles

IT Delivery Lead, Infrastructure and Cloud Lead, Cloud Infrastructure Lead, Technical Service Delivery Lead, Infrastructure Platform Lead, Cloud Infrastructure Manager, Solutions Architect.

Experience

Technical Account Manager - Digico Solutions (Jul 2026-Present)

  • Own client discovery and the technical relationship across cloud engagements, translating business priorities into scope, success criteria, and delivery commitments.
  • Conceived, scoped, and launched a fixed-fee, self-service multi-cloud assessment offering with secure access patterns across AWS, Azure, and DigitalOcean.
  • Partner with the technical lead to shape delivery approaches, surface risks, and align engineering execution with client expectations.

Cloud Engineer - Digico Solutions (Jan-Jun 2026)

  • Led an end-to-end client AWS engagement across ECS/Fargate, autoscaling, WAF, private access, observability, threat detection, staging, and production delivery.
  • Migrated client media delivery from Azure Blob Storage to private S3 and CloudFront delivery.
  • Built an automated AWS account onboarding and scheduled cloud-reporting workflow covering billing, utilization, optimization, failure recovery, and reconciliation.
  • Restored production after eight cascading AWS failures and completed root-cause analysis and incident handover.
  • Built and implemented a production AD-authenticated AWS Client VPN with self-service access and centralized revocation, leading the client to expand the MSP engagement to include AD management.

Applied Research Engineer - Aqsacom (2023-2024)

Developed real-time indoor-positioning systems across BLE, WiFi CSI, and UWB, including sub-meter sensor fusion, direction finding, and PyTorch inference pipelines.

Software Engineer - Aqsacom (2021-2022)

Delivered enterprise applications and operated Ubuntu, NGINX, Apache, Zend, PHP, and MySQL environments.

Selected Infrastructure Initiatives

  • RS Platform - active staging hybrid AWS, Kubernetes, WireGuard, Packer, Terraform, and GitOps platform. Repository: https://github.com/ricardo-saad/rs-platform
  • Serverless Catalog and CMS - production AWS platform with a static Next.js public site, React admin application, Lambda API, DynamoDB, Terraform, and automated delivery.
  • Time Series Transformer MLOps Pipeline (2024-2026, decommissioned) - channel-independent PatchTST forecasting with quantile-regression heads and an event-driven AWS training and inference design. Case study: https://ricardosaad.com/blog/the-pipeline-was-the-product/

Capabilities

Technology delivery, client discovery, solution scoping, stakeholder alignment, risk management, account planning, proposal development, productized services, AWS, Terraform, networking, IAM, ECS, EKS, Kubernetes, Docker, CI/CD, incident response, observability, security, platform operations, Python, Node.js, PHP, MySQL, PostgreSQL, and PyTorch.

Education and AWS Credentials

B.S. Computer Science - Middle East University. GPA 3.83. Honor Roll.

AWS DevOps Engineer Professional, AWS Solutions Architect Associate, AWS Certified Cloud Practitioner. AWS Solutions Architect Professional and Advanced Networking Specialty in progress.

Industry Participation

451 Alliance Member with S&P Global Market Intelligence. TrueNAS Advisory Council participant with iXsystems.